What is important to us:
- We do business with unwavering high standards of honesty, trust and professionalism;
- We will communicate open and friendly with you, sharing everything you’re interested in;
- Each client is treated with respect, professionalism and dignity;
- We are open to our team, providing development opportunities and maximizing our potential;
- Customer’s interest is always first;
- We are fully committed to provide personalized service and satisfaction to all our customers;
- We will do our best to keep you as our regular customer and you will always receive more than you need.
The main activities of the company include:
1. Rent a Car
- We provide transfers to anywhere in the country;
- We offer professional drivers;
- Always perfectly maintained car fleet;
- Delivery of the car to a specified address in the Republic of Bulgaria;
- Better conditions for corporate and regular customers;
- Additional features such as: GPS, child seats, ski racks, chains and more.
2. Fleet management
- Performance of an initial inspection of the roadworthiness of the fleet (Audit of the fleet). Analysis of the technical condition;
- Forecasting and planning of expenditures related to maintenance of the fleet by the quarter;
- Organization of maintenance of the vehicles;
- Planning and performance of annual technical inspections in authorized sites;
- Insurance services – consulting, concluding insurance policies, tracking maturities, payments;
- Insurance Assistant – we provide full assistance in occurred insurance event. Check of damage;
- Day-and-night emergency phone;
- Preferential prices when buying auto parts;
- Payment of all kinds of taxes and fees;
- Administration – accounting, analyses, references;
- Optimization of the use of company’s fleet;
- Seasonal change of tyres and their storage;
- Hiring a driver;
- Car Rental. Replacement vehicle;
- Consultation and full assistance in buying a car or fleet renewal.
The main objective of fleet management in an organization is to save money on maintenance and service of company’s cars.
2.1. Audit of fleet
Auditing company’s cars, a strategy is built for its management, as well as justified cost projections.
The audit of the fleet helps, controls and coordinates all functions related to car management. The audit can be carried out both in companies with more cars and in private clients.
The audit takes place in the following way:
- Opening meeting at which the audit program is presented;
- Definition of the scope of audit;
- Performance of the audit in two stages:
First stage – Examination of the documentation of vehicles: insurance, GTP (annual technical inspections), permits, vignette stickers, tacho-cards and other supporting documents.
Second stage – Inspection of the technical condition of vehicles that are subject to audit.
- Preparation of a report on the condition of the fleet;
- Preparation of analysis with recommendations concerning urgent fleet management actions;
- Preparation of analysis, forecasting for next quarter concerning the actions needed to be taken for the proper operation of vehicles;
- Closing meeting which presents the reports and answers any questions or further specifies the details.
2.2. Insurance assistance
- Audit of insurance parameters;
- Analysis of insurance options – partial or full auto Casco;
- Preparation of a proposal to insure individual vehicles and the entire fleet;
- Conclusion and/or renewal of insurance policies;
- Assistance in filing a damage;
- Assistance in obtaining indemnities;
- Administration of the insurance package;
- Insurance Assistance – in occurred insurance event you turn to our staff and receive full assistance throughout the process.
2.3. Car administration
- Development of procedures and practices for fleet management;
- Internal corporate staff training on individual requirements;
- Insurance documents, filing a damage, tracking maturities, payments, arrangement of protocols;
- Travel books;
- Road vignette stickers;
- Regular reports on expenditure on vehicles;
- Analyses. Reports on parameters set by the client;
- Registration and re-registration of motor vehicles;
- Restoration of control points for your employees at authorized sites.
Taking full care of the management of fleet, we provide our clients with:
- Analysis and evaluation of existing fleet;
- Audit of the technical condition of vehicles;
- Register of vehicles and their drivers;
- Monthly reports on the technical condition, planning future costs and monitoring Fleet activities;
- Administration of overall activity in fleet management and accountability;
- Full assistance in choosing a provider when buying cars;
- A commitment to provide all necessary documents for the car according to the regulations;
- Service maintenance. Repairs;
- Insurance management and full assistance;
- Processing of waybills;
- Tracking the validity of vignette stickers, annual technical inspections, road taxes and insurance policies;
- Reducing fleet maintenance costs by means of task optimization;
- Reducing the cost of consumables (spare parts), by offering special rates and conditions;
- Reducing the document flow from suppliers;
And all other services related to your vehicles
2.5. Seasonal change of tyres and their storage
- We will arrange timely seasonal change of tyres on your car;
- We will commit ourselves to come on the spot, service the car and bring it back in time convenient for you;
- We will store the tyres in an appropriate place and most important, we will store them properly.
2.6. Full or partial assistance when buying a car
- We will look for you to the market for the desired car according to your criteria;
- We will accompany you for the initial inspection;
- We will carry out a technical examination (if the vehicle has been in use);
- You will receive full diagnostics and recommendations;
- We will negotiate bargains on your behalf;
- We will assist during registration in state institutions, and if you wish, represent you entirely;
- You will receive an offer with preferential prices for subsequent servicing (if the vehicle has been used).
3. Management and destruction of records
VBService is an administrator of personal data entered in the “Register of personal data administrators and registers kept by them” with identification No. 424700.